Refund & Return Policy

At AZ Collections, customer satisfaction is important to us.

Returns

Products may be eligible for return if received damaged, defective, or incorrect.

Return Request

Customers must contact us within 3 days of receiving their order.

Product Condition

Returned products must remain unused and in their original packaging.

Refunds

Approved refunds will be processed after inspection of the returned product.

Non-Returnable Items

For hygiene and safety reasons, opened or used cosmetic products may not be eligible for return unless defective.

For assistance, please contact our support team.